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SaaS Project Coordinator

#17062638, 0
150 000
Тип объявленияБесплатное
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Полная
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Удалённая работа
Опыт работы
Более 3 лет

We’re JEDai, a leading tech company providing high-tech services to the FMCG/Retail sector using image recognition technologies to boost sales efficiency. Our solutions grant real-time measurements of the most relevant shelf indicators. We help brands to know what’s happening in-store and how to improve sales performances. JEDai is collaborating with the strongest brands in the FMCG community. We already worked with Danone, Mars, Kraft Heinz, and P&G. We have more than 30 clients Worldwide. Due to scalability and business growth, we are looking for a Coordinator to join our SaaS project maintenance team. In this position, you will coordinate support for a SaaS project, work with Excel, write macros, do analytics, meet with the client to find out if he is satisfied with ensuring data accuracy, train a neural network using a ready-made tool - according to instructions. Responsibilities: The main task of the Coordinator is Client Success at the SaaS stage: Training the neural network using a built-in tool to maintain the accuracy of recognition and implementation of the client’s new assortment; Control of categories in terms of maintaining data on projects (updating and replenishing the knowledge base); Monitoring the work of marking operators (delivery, task control, consulting); Project coordination in resolving configuration issues and customer support; Communications with the actors in the process. Requirements: Experience as an IT, B2B SaaS project coordinator or manager for at least 3 years; 3 years of experience in FMCG or Retail; English B2; Good analytical skills (ability to analyze, interpret, clear and structure information, find patterns and draw conclusions); Excellent knowledge of Excel (advanced level) and ability to write macros. Will be a plus: Basic experience with BI and SQL. We offer: Remote work format in Russia; Competitive payment (Fixed salary and bonus based on KPI); Work with multicultural teams using the most modern technologies; You’ll grow professionally - inside company Educational Center and Performance Reviews; You’ll study English - we cover 50%; You’ll choose - remote or hybrid.



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JEDai

Контактное лицо: JEDai
Москва
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